Official country record
China Emergency Numbers: 12119, 110, General Emergency and Police
Official China emergency numbers for General Emergency, Police and Ambulance / Medical, including 12119, 110 and 120. Tap to call verified local numbers.
Primary emergency numbers
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Fire
-
119
Fire brigade
Ambulance / Medical
-
120
Medical / ambulance
General Emergency
-
12119
National forest fire alarm hotline (Ministry of Emergency Management, PRC; regional forest fire departments).
Other useful numbers
Use these only when they match the emergency service you need.
Coast Guard / Sea Rescue
Roadside Assistance
Power Utility
-
95598
State Grid Corporation of China.Applicable to most provinces across the country, providing 24/7 power repair reporting and consultation services.
Other Emergency Services
-
116114
China Unicom Phone Navigation Platform (Northern 10 Provinces) (by region)
-
12314
Water Resources Ministry Supervision Reporting Hotline (PRC Ministry of Water Resources, local water bureaus)
-
12337
Special hotline for reporting gang crime and evil activities (Central Political and Legal Affairs Commission, local committees).
-
12371
Party Member Consultation Hotline (Central Organization Department) (Regional)
-
114
China Unicom Phone Navigation Platform (10 northern provinces) or China Telecom Phone Navigation Platform (21 southern provinces).
-
12313
Tobacco market regulation reporting hotline (National Tobacco Monopoly Bureau, local tobacco bureaus)
-
12335
China's overseas business complaint hotline (Ministry of Commerce, PRC) - add area code 010 for regions outside Beijing.
-
12370
Civil Servant Management Hotline (Ministry of Human Resources and Social Security, PRC) - Add area code 010 for regions outside Beijing.
-
96110
Anti-telecom fraud reporting hotline (Ministry of Public Security, local police stations) (regional)
-
10099
China Broadcasting Network Customer Service Hotline (by region)
-
12310
Establish reporting hotline (Central Organization Commission, local offices) by region.
-
12333
Public service hotline for human resources and social security (Ministry of Human Resources and Social Security, local HR departments).
-
12369
Environmental protection complaint and reporting hotline (Ministry of Ecology and Environment, local ecological environment bureaus).
-
96006
Railway ticket booking phone (China National Railway Group, local railway bureau groups)
-
10096
China Tower Customer Service Hotline (by region)
-
12309
Procuratorate reporting hotline (Supreme People's Procuratorate and local procuratorates) by region.
-
12329
Housing Provident Fund Service Hotline (Ministry of Housing and Urban-Rural Development, local urban construction bureaus)
-
12368
Court hotline (Supreme People's Court of China, local courts) (by region)
-
95105105
Railway ticket booking phone (China National Railway Group, local railway bureau group companies)
-
1008611
China Mobile "Direct Access to Call and Data Charges" (Regional)
-
12308
Global Consular Protection Emergency Call Center (Ministry of Foreign Affairs, People's Republic of China)
-
12328
Traffic violation reporting hotline (Ministry of Transport, PRC, and local traffic management bureaus).
-
12367
National Immigration Administration Consultation Hotline (National Immigration Administration, local public security exit-entry management bureaus).
-
12398
Energy Regulatory Hotline (National Energy Administration) - Commercial Services
-
10086
China Mobile customer service hotline: +86-13800100186 (for regional and international roaming users).
-
12306
Railway Customer Service Hotline (China National Railway Group, local railway bureau group companies)
-
12327
National Railway Supervision Hotline (National Railway Administration)
-
12366
Taxpayer Service Hotline (State Administration of Taxation) (Regional)
-
12393
Medical Insurance Service Hotline (National Healthcare Security Administration)
-
10080
China Mobile Group Service Quality Supervision Hotline
-
12305
Postal user complaint hotline (National Postal Administration, provincial postal management departments) (include provincial area code)
-
12326
Civil Aviation Service Quality Supervision Hotline (Civil Aviation Administration of China)
-
12363
Financial Consumer Complaint Hotline (People's Bank of China) (by provincial regions)
-
12390
National hotline for reporting pornography and piracy (National Copyright Administration, National "Sweep Away Pornography and Illegal Publications" Office)
-
10050
China Mobile Tietong Customer Service Hotline (by region)
-
12345
Government service hotline for inquiries, reports, or complaints about local issues (varies by region).
-
12325
National Grain Circulation Supervision Hotline (National Grain Administration)
-
12361
Learning Power Learning Platform Hotline (Publicity Department of the CPC Central Committee)
-
12389
Public Security Ministry Reporting Center (Ministry of Public Security of the People's Republic of China, local police stations)
-
10015
China Unicom Group Service Quality Supervision Hotline
-
12123
National traffic management service hotline (Ministry of Public Security, local traffic management bureaus/teams).
-
12323
Marine Administrative Law Enforcement Reporting Hotline (Ministry of Natural Resources, People's Republic of China)
-
12360
Customs hotline (General Administration of Customs of the People's Republic of China, local customs) by region.
-
12388
Disciplinary Inspection and Supervision Reporting Hotline (Central Commission for Discipline Inspection, National Supervisory Commission, local offices).
-
12121
Weather forecast (China Meteorological Administration, local meteorological bureaus; some areas have different numbers, e.g., Jiangsu 96121).
-
12321
Hotline for reporting network issues and spam (Ministry of Industry and Information Technology, China Internet Association).
-
12356
National Unified Psychological Assistance Hotline (National Health Commission of the People's Republic of China, local health authorities)
-
12386
Investor Rights Protection Hotline (China Securities Regulatory Commission)
-
1001011
China Unicom "Direct Access to Call and Data Charges" (Regional)
-
12320
Public Health Hotline (National Health Commission of the People's Republic of China and local health authorities)
-
12355
Youth Comprehensive Service Hotline (Central Committee of the Communist Youth League, local branches)
-
12385
National Disabled Persons Hotline (China Disabled Persons' Federation) (Regional)
-
10010
China Unicom customer service hotline: +86-18618610010 (for regional and international roaming users).
-
12117
Time reporting service (provided by the operator, alternative: CAS National Time Center, 029-83895117, region-specific).
-
12381
Public service hotline of the Ministry of Industry and Information Technology, PRC.
-
10005
China Telecom Group Service Quality Supervision Hotline
-
11185
Postal telephone information service (China Post Group and local post offices, excluding express services).
-
12319
Urban Construction Service Hotline (Ministry of Housing and Urban-Rural Development, local construction bureaus)
-
12351
Employee Rights Protection Hotline (All-China Federation of Trade Unions) (Provincial Regions)
-
10000
China Telecom customer service hotline (regional and international roaming users can call +86-18918910000)
-
11183
EMS express logistics business consultation and complaint hotline.
-
12318
Cultural market reporting hotline (Ministry of Culture and Tourism of the People's Republic of China, local cultural authorities).
-
12350
Safety production complaint hotline (Ministry of Emergency Management, PRC, and local emergency management bureaus).
-
12380
Organizational System Reporting Hotline (Central Organization Department) (Regional)
-
4008810000
China Telecom Group Service Quality Supervision Hotline - Public Service Category
-
12317
Poverty alleviation supervision hotline (add area code 010 for regions outside Beijing).
-
12348
Legal services and aid hotline (Ministry of Justice of the People's Republic of China, local justice departments).
-
12379
National emergency alert information hotline (Ministry of Emergency Management, PRC) - add area code 010 outside Beijing.
-
12580
China Mobile Phone Navigation Platform (English: Directory Assistance) (Regional)
-
12316
Agricultural Public Service Hotline (Regional)
-
12339
National Security Agency report hotline (Ministry of State Security, PRC) (regional divisions)
-
12378
Bank Insurance Consumer Complaint Hotline (National Financial Regulatory Administration)
-
118114
China Telecom Phone Navigation Platform (Southern 21 Provinces) (Regional)
-
12315
Consumer complaint centers for food safety, product quality, market prices, IP, and unfair competition issues.
-
12338
Women's Rights Hotline (All-China Women's Federation) (Regional)
-
12377
Internet Illegal and Harmful Information Reporting Center Hotline (Office of the Central Cyberspace Affairs Commission, National Internet Information Office)
Official sources
Official source notes for China cover General Emergency, Police and Ambulance / Medical numbers where available.
Emergency calling tips in China
Frequently asked questions
Why use this emergency numbers directory?
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