Emergency numbers for China
Dialling code: +86
Primary emergency numbers
Fire
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119
Fire brigade
Ambulance / Medical
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120
Medical / ambulance
General Emergency
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12119
National forest fire alarm hotline (Ministry of Emergency Management, PRC; regional forest fire departments).
Other useful numbers
Coast Guard / Sea Rescue
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Emergency rescue phone numbers for water-related incidents (Ministry of Transport Maritime Bureau, local maritime bureaus).
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Coast Guard Bureau
Roadside Assistance
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Traffic accident hotline
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National highway rescue phone numbers vary by region; e.g., Guangdong 96998, Jiangsu 96777.
Power Utility
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State Grid Corporation of China.Applicable to most provinces across the country, providing 24/7 power repair reporting and consultation services.
Other Emergency Services
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China Telecom Group Service Quality Supervision Hotline - Public Service Category
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Poverty alleviation supervision hotline (add area code 010 for regions outside Beijing).
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Legal services and aid hotline (Ministry of Justice of the People's Republic of China, local justice departments).
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National emergency alert information hotline (Ministry of Emergency Management, PRC) - add area code 010 outside Beijing.
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China Mobile Phone Navigation Platform (English: Directory Assistance) (Regional)
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Agricultural Public Service Hotline (Regional)
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National Security Agency report hotline (Ministry of State Security, PRC) (regional divisions)
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Bank Insurance Consumer Complaint Hotline (National Financial Regulatory Administration)
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China Telecom Phone Navigation Platform (Southern 21 Provinces) (Regional)
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Consumer complaint centers for food safety, product quality, market prices, IP, and unfair competition issues.
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Women's Rights Hotline (All-China Women's Federation) (Regional)
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Internet Illegal and Harmful Information Reporting Center Hotline (Office of the Central Cyberspace Affairs Commission, National Internet Information Office)
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China Unicom Phone Navigation Platform (Northern 10 Provinces) (by region)
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Water Resources Ministry Supervision Reporting Hotline (PRC Ministry of Water Resources, local water bureaus)
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Special hotline for reporting gang crime and evil activities (Central Political and Legal Affairs Commission, local committees).
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Party Member Consultation Hotline (Central Organization Department) (Regional)
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China Unicom Phone Navigation Platform (10 northern provinces) or China Telecom Phone Navigation Platform (21 southern provinces).
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Tobacco market regulation reporting hotline (National Tobacco Monopoly Bureau, local tobacco bureaus)
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China's overseas business complaint hotline (Ministry of Commerce, PRC) - add area code 010 for regions outside Beijing.
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Civil Servant Management Hotline (Ministry of Human Resources and Social Security, PRC) - Add area code 010 for regions outside Beijing.
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Anti-telecom fraud reporting hotline (Ministry of Public Security, local police stations) (regional)
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China Broadcasting Network Customer Service Hotline (by region)
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Establish reporting hotline (Central Organization Commission, local offices) by region.
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Public service hotline for human resources and social security (Ministry of Human Resources and Social Security, local HR departments).
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Environmental protection complaint and reporting hotline (Ministry of Ecology and Environment, local ecological environment bureaus).
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Railway ticket booking phone (China National Railway Group, local railway bureau groups)
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China Tower Customer Service Hotline (by region)
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Procuratorate reporting hotline (Supreme People's Procuratorate and local procuratorates) by region.
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Housing Provident Fund Service Hotline (Ministry of Housing and Urban-Rural Development, local urban construction bureaus)
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Court hotline (Supreme People's Court of China, local courts) (by region)
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Railway ticket booking phone (China National Railway Group, local railway bureau group companies)
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Global Consular Protection Emergency Call Center (Ministry of Foreign Affairs, People's Republic of China)
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Traffic violation reporting hotline (Ministry of Transport, PRC, and local traffic management bureaus).
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National Immigration Administration Consultation Hotline (National Immigration Administration, local public security exit-entry management bureaus).
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Energy Regulatory Hotline (National Energy Administration) - Commercial Services
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China Mobile "Direct Access to Call and Data Charges" (Regional)
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National Railway Supervision Hotline (National Railway Administration)
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Taxpayer Service Hotline (State Administration of Taxation) (Regional)
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Medical Insurance Service Hotline (National Healthcare Security Administration)
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China Mobile customer service hotline: +86-13800100186 (for regional and international roaming users).
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Railway Customer Service Hotline (China National Railway Group, local railway bureau group companies)
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Financial Consumer Complaint Hotline (People's Bank of China) (by provincial regions)
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National hotline for reporting pornography and piracy (National Copyright Administration, National "Sweep Away Pornography and Illegal Publications" Office)
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China Mobile Group Service Quality Supervision Hotline
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Postal user complaint hotline (National Postal Administration, provincial postal management departments) (include provincial area code)
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Civil Aviation Service Quality Supervision Hotline (Civil Aviation Administration of China)
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China Mobile Tietong Customer Service Hotline (by region)
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Government service hotline for inquiries, reports, or complaints about local issues (varies by region).
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National Grain Circulation Supervision Hotline (National Grain Administration)
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Learning Power Learning Platform Hotline (Publicity Department of the CPC Central Committee)
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Public Security Ministry Reporting Center (Ministry of Public Security of the People's Republic of China, local police stations)
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China Unicom Group Service Quality Supervision Hotline
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National traffic management service hotline (Ministry of Public Security, local traffic management bureaus/teams).
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Marine Administrative Law Enforcement Reporting Hotline (Ministry of Natural Resources, People's Republic of China)
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Customs hotline (General Administration of Customs of the People's Republic of China, local customs) by region.
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Disciplinary Inspection and Supervision Reporting Hotline (Central Commission for Discipline Inspection, National Supervisory Commission, local offices).
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China Unicom "Direct Access to Call and Data Charges" (Regional)
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Weather forecast (China Meteorological Administration, local meteorological bureaus; some areas have different numbers, e.g., Jiangsu 96121).
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Hotline for reporting network issues and spam (Ministry of Industry and Information Technology, China Internet Association).
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National Unified Psychological Assistance Hotline (National Health Commission of the People's Republic of China, local health authorities)
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Investor Rights Protection Hotline (China Securities Regulatory Commission)
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China Unicom customer service hotline: +86-18618610010 (for regional and international roaming users).
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Time reporting service (provided by the operator, alternative: CAS National Time Center, 029-83895117, region-specific).
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Public Health Hotline (National Health Commission of the People's Republic of China and local health authorities)
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Youth Comprehensive Service Hotline (Central Committee of the Communist Youth League, local branches)
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National Disabled Persons Hotline (China Disabled Persons' Federation) (Regional)
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China Telecom Group Service Quality Supervision Hotline
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Postal telephone information service (China Post Group and local post offices, excluding express services).
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Urban Construction Service Hotline (Ministry of Housing and Urban-Rural Development, local construction bureaus)
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Employee Rights Protection Hotline (All-China Federation of Trade Unions) (Provincial Regions)
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Public service hotline of the Ministry of Industry and Information Technology, PRC.
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China Telecom customer service hotline (regional and international roaming users can call +86-18918910000)
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EMS express logistics business consultation and complaint hotline.
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Cultural market reporting hotline (Ministry of Culture and Tourism of the People's Republic of China, local cultural authorities).
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Safety production complaint hotline (Ministry of Emergency Management, PRC, and local emergency management bureaus).
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Organizational System Reporting Hotline (Central Organization Department) (Regional)
Why use this emergency numbers directory?
Dial 110 for police, 119 for fire and 120 for medical. 122 is for traffic accidents. All numbers are free nationwide.
Frequently asked questions
The Police emergency number in China is 110. Dial it from any phone. Stay calm and give the operator your exact location.
When calling Police (110), speak clearly and state: (1) your exact location or address, (2) the nature of the emergency, (3) how many people are involved. Stay on the line until the operator tells you to hang up.
Yes. Dial 110 from any mobile or landline in China, even without a SIM card or mobile credit. The call is free of charge.
When dialling from a foreign number, you can still dial the local number directly. China country code is ++86. Alternatively dial 110 directly — emergency numbers work without the country code from within the country.
Yes. Calling 110 in China is free from any landline or mobile phone, including prepaid phones with no credit.
The Fire emergency number in China is 119. Dial it from any phone. Stay calm and give the operator your exact location.
When calling Fire (119), speak clearly and state: (1) your exact location or address, (2) the nature of the emergency, (3) how many people are involved. Stay on the line until the operator tells you to hang up.
Yes. Dial 119 from any mobile or landline in China, even without a SIM card or mobile credit. The call is free of charge.
When dialling from a foreign number, you can still dial the local number directly. China country code is ++86. Alternatively dial 119 directly — emergency numbers work without the country code from within the country.
Yes. Calling 119 in China is free from any landline or mobile phone, including prepaid phones with no credit.
The Ambulance / Medical emergency number in China is 120. Dial it from any phone. Stay calm and give the operator your exact location.
When calling Ambulance / Medical (120), speak clearly and state: (1) your exact location or address, (2) the nature of the emergency, (3) how many people are involved. Stay on the line until the operator tells you to hang up.
Yes. Dial 120 from any mobile or landline in China, even without a SIM card or mobile credit. The call is free of charge.
When dialling from a foreign number, you can still dial the local number directly. China country code is ++86. Alternatively dial 120 directly — emergency numbers work without the country code from within the country.
Yes. Calling 120 in China is free from any landline or mobile phone, including prepaid phones with no credit.
The General Emergency emergency number in China is 12119. Dial it from any phone. Stay calm and give the operator your exact location.
When calling General Emergency (12119), speak clearly and state: (1) your exact location or address, (2) the nature of the emergency, (3) how many people are involved. Stay on the line until the operator tells you to hang up.
Yes. Dial 12119 from any mobile or landline in China, even without a SIM card or mobile credit. The call is free of charge.
When dialling from a foreign number, you can still dial the local number directly. China country code is ++86. Alternatively dial 12119 directly — emergency numbers work without the country code from within the country.
Yes. Calling 12119 in China is free from any landline or mobile phone, including prepaid phones with no credit.